At Mishrambu, accessible from www.mishrambu.in, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase through our website. By using our services, you agree to the terms of this policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely via Razorpay)
b. Non-Personal Information
IP address
Browser type and version
Device type
Cookies and usage data
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and deliver your orders
To communicate with you regarding orders, offers, or inquiries
To improve our website, product offerings, and customer experience
To comply with legal obligations and resolve disputes
To send promotional emails, if you have opted in (you can opt out at any time)
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We only share your data in the following cases:
With trusted third-party service providers such as payment gateways (Razorpay), shipping partners (Shiprocket), and customer support tools, strictly for operational purposes.
If required by law, court order, or government regulation.
In connection with a business transfer, such as a merger or acquisition (you will be notified accordingly)
4. Payment Information
All payment transactions on our website are processed securely via Razorpay. We do not store or have access to your full credit/debit card details. Razorpay uses industry-standard encryption and compliance (PCI-DSS) to protect your data.
5. Cookies
We use cookies and similar technologies to:
Enhance your browsing experience
Track website usage and performance
Remember your preferences for faster checkouts
You can manage or disable cookies through your browser settings, though this may affect some website functionality.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. You may request the deletion of your data by contacting us at support@mishrambu.in.
7. Data Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, misuse, alteration, or loss. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
As a user, you have the right to:
Access, update, or delete your personal information
Withdraw consent for marketing communications
Request information on how your data is used
To exercise your rights, please contact us at support@mishrambu.in.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies independently.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Effective Date." Continued use of our website after such changes constitutes your acceptance of the updated policy.
11. Contact Us
For questions, concerns, or requests related to your privacy, please contact:
Mishrambu Support
📧 Email: support@mishrambu.in
🌐 Website: www.mishrambu.in